Utah Restrictions on Non-Urgent Procedures


On March 24, 2020  the Utah Department of Health announced restrictions on medical, dental and veterinary procedures that are non-urgent in order to preserve personal protection equipment until 11:59p on April 25, 2020, unless otherwise modified. Here is a message from Dr. Dean Taylor and the State Veterinarians office:
 

"Dear Veterinarian,

On March 24, 2020, the Utah Department of Health issued a State Public Health Order that requires that all licensed health-care professionals and facilities, including veterinarians and veterinary clinics, postpone all elective surgeries and procedures, effective 12:01 am on March 25, 2020 and extending through April 25, 2020.  The State is also urging individuals and businesses to donate their unused PPE for use by our healthcare workers. For more information on donating PPE, please visit: https://coronavirus.utah.gov/businesses-urged-to-donate-personal-protective-equipment/

The State Veterinarian’s office, in consultation with UVMA and DOPL, is providing the following guidance for veterinarians and veterinary clinics.  Non-elective procedures are those that treat or prevent anything that imminently affects the health, quality of life, or life of the animal or poses an imminent threat to agriculture or the food supply. All other procedures that use any type of non-reusable PPE: masks, gowns, gloves (both surgical and exam), and caps are to be postponed for the length of this order.  


EXAMPLES OF URGENT AND NONURGENT PROCEDURES

Urgent Procedures and Surgeries:

  • All urgent care cases
  • Rabies, leptospirosis, and puppy/kitten series vaccinations
  • Vaccinations in horses for WNV, EEE, and Rabies
  • Blood parameter monitoring for animals on medications
  • Bleeding or enlarging tumors or lumps
  • Pregnancy and pyometras
  • Dentals with infections or abscesses
  • Examination for Certificates of Veterinary Inspection if the animal is leaving before 4/25
  • Trichomoniasis, tuberculosis, and brucellosis testing in cattle
  • Anything that causes unjustifiable pain, suffering or death if the service is delayed

Non-Urgent Procedures and Surgeries:

  • Routine spays and neuters (not including pyometras)
  • Routine dentals
  • Wellness checks
  • Booster vaccinations for distemper or other vaccines (if good immunity)
  • Brucellosis vaccination in heifers
  • Palpation for pregnancy in horses and livestock (if exam gloves are used)

We understand the impact this will have on veterinary clinics in the state, but we must work together to protect our healthcare workers on the front lines.  

 
 
 
To our Valued Customers, 

The health and well-being of your pet is our top priority. As news of the coronavirus (COVID-19) in our community continues to develop, we are monitoring the situation closely. 

At this time, our clinic remains open and is operating under regular business hours. 
 
While the CDC and other health authorities have indicated that dogs, cats, and other domestic animals are not considered at risk for contracting COVID-19, we are taking extra precautions to ensure the health and safety of humans within our facilities— notably our clients and staff. 

As of Wednesday (3/18/20) 7am, our lobby will be closed to the public. Euthanasia’s or extremely critical cases will be the exception.

 For your convenience, we will be providing curbside services. Please reference the appointment types listed below for additional information regarding your appointment.

 
**Please do not enter our lobby at this time**
OUR NUMBER IS: 801-943-2154

 
Medical Appointments: When you arrive please remain in your car and call us or check in with the receptionists at the front. The technician will meet you at the car and bring your pet inside, when the doctor is ready to see your pet, she will call your mobile phone to discuss care. When the exam has been completed, we will bring your pet back to your car and will charge you for the appointment at that time. For your convenience we will have a mobile card reader or Apple Pay and can answer any additional questions at this time. Unfortunately, we are unable to process cash or check transactions.

Surgeries:  When you arrive, please call us, or check in with the receptionists up front. We will have a technician go over the surgery release form and procedure. Once finished, a technician will meet you at your car and bring your pet inside. When the surgery is complete the doctor will call you with post-operative instructions and a pick-up time. When you return to pick up please remain in your car and call us. We will bring your pet and medications (if needed) out to your car. For your convenience we will have a mobile card reader or Apple Pay and can answer any additional questions at this time. Unfortunately, we are unable to process cash or check transactions.

Retail items:  If you need to purchase pet food or refill a prescription, our online pharmacy is a great resource! If you need to pick up a prescription here, remain in your car and call us. We will deliver the item(s) to your car and charge you out with a mobile card reader or Apple Pay. Unfortunately, we are unable to process cash or check transactions.
If your pet requires urgent care or has a medical emergency, the following critical care practice(s) will be assisting our patients: 

Cottonwood Animal Hospital
6360 Highland Drive
(801) 278-0505

 
AVC
1021 East 3300 South
(801) 758-8714

 
Blue Pearl Animal Hospital
308 West 7200 South
(801) 790-0397

 
For more information and health guidance regarding COVID-19, please visit the CDC or WHO websites.
Thank you for your patience and cooperation. We look forward to seeing you and your pet soon.
Your pet healthcare partners at Hillside Vet Hospital
 

 

 

 

Welcome to Our Practice!

Greetings animal lovers!

Compassionate care for your animal companion is the cornerstone of Hillside Veterinary Hospital. We are a privately owned hospital dedicated to providing a relaxed experience for you and your pet at every visit. Whether it’s a routine check-up or an emergency treatment, our staff responds quickly to your pet’s needs and takes the time to explain examinations and procedures clearly before any treatments are given.

Our standards are high because we understand how important your animal friend is to you and nothing less than the best will do. Your pet is a devoted companion, and when you entrust that friendship to us, our staff takes the responsibility seriously.

We encourage you to use this Website to find all the information you need about Hillside Veterinary Hospital, including:

  • Information about our highly trained and caring staff
  • Descriptions of our services
  • Office location and hours
  • Online appointment scheduling
  • Pet care advice
  • Our comprehensive Pet Care Library
  • Our online pharmacy

If you have questions, comments or would like to schedule an appointment, please contact us today. We look forward to building a long relationship with you and your pet.

 


Taking donations at our hospital for 

 



PLEASE NOTE THAT WE DO NOT ACCEPT CHECKS 
WE APOLOGIZE FOR ANY INCONVIENCE THAT THIS MAY CAUSE

Hospital Hours: 

Monday, Wednesday & Friday 8:00AM to 5:30PM
Tuesday & Thursday 8:00AM to 7:00PM & Saturday 8:00AM to 2:00PM
(7:00AM early pet "drop-offs" available for your convenience with a scheduled appointment only)
Closed Sundays
If your pet is in need of emergency care after hours, call our main line for a 24-hour medical emergency provider
80
1-943-2154